OSS

Since 1995, SATEC has been implementing management and OSS solutions with tools by the principal suppliers in this area, collaborating closely with them to become highly qualified in diverse areas. SATEC’s technical staff includes a group of people dedicated exclusively to the deployment of management and OSS solutions, with the training and experience necessary to carry out all kinds of projects.

As a consequence of SATEC’s thorough knowledge of networks, systems, security and development, we are in an ideal position to offer management and OSS solutions. Some of the areas where we have provided such solutions are as follows:

• Management of networks, systems and services:  creation of maps, current status, calculation of SLAs, management of operating systems, configurations, applications.
• Management of events and failures: presentation, classification, duplication, correlation, enrichment, identification of root cause, storage of historicals.
• Performance management: generation of reports, complex metrics, service levels, alarm sending, integration with corporate databases.
• Provision systems: service activation, automatic equipment configuration, workflows, process management.
• Inventory: infrastructure modelling, equipment, services and users; integration with other databases and applications.
• Mediation and billing: generation of billing information, analysis of logs, aggregation of flows, prepayment systems, etc.