Support

SATEC, as an integrator of global solutions, has a support area whose objective is to guarantee the perfect operation of our client's services. This may include both hardware and software support, defining different levels of support depending on the coverage that is needed in each case.

The following channels of communication are open to the clients of the SATEC Group 7 days a week, 24 hours a day:

• Telephones of the SATEC Support Operation Center (SOC):
  • Main Telephone: +34 901 11 65 29
  • Backup mobile telephone: +34 667 43 05 92
• Email:
  • helpdesk@satec.es
• Isupport Portal:
  • http://soporte.satec.es 

In addition, SATEC has a fax number +34 91 211 03 19, that acts as a complementary communication channel, after notifying the SOC.